What Customers Crave: Driving Disruption & Innovation with Nicholas Webb

Nicholas Webb is the author of What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint and The Innovation Mandate: The Growth Secrets of the Best Organizations in the World. Nick, widely regarded as an innovation evangelist, is a speaker and entrepreneur who founded LeaderLogic Management Consultants, an organization dedicated to driving strategic excellence, innovation, and customer experience design. He was honored with a Doctorate in Humane Letters by the Western University of Health and Sciences, where he also serves as an adjunct professor and Chief Innovation Officer.

Nicholas joins me today to discuss how to foster innovation in companies. He reveals the three key trends that drive disruption as well as the critical risks to companies. He explores the idea of improving and evolving yourself every day, serving a mission that matters, and the importance of living life consciously. He also explains why legacy is an insidious problem in an organization, why spoken communication is the future, and how a post-COVID-19 economy will require individuals and organizations to be innovators.

“Consumers want an Apple-like experience: they want it friction-free, customized, and relevant.” – Nicholas Webb

This week on The School for Good Living Podcast:

  • What Nicholas believes are the three things that create an amazing life
  • Finding joy and fulfillment in the service of a mission
  • Nicholas’s journey from growing up in poverty with an educational handicap to adjunct professor and innovator
  • What meaningful consequences are and why pain may be the universe’s way of taking us to our purpose
  • Nicholas’s three principles for finding your innate form of genius
  • The meaning of developmental stasis and the role of conscientiousness in improvement and change
  • The three trends that drive disruption and what it means to innovate
  • The five touchpoints of an organization and the necessity to architect them
  • The power of future casting and its impact on the future of organizations
  • What asynchronous communication is and why spoken language is the future
  • How to develop effective communication and the characteristics that make a compelling communicator
  • Nicholas’s process and approach to writing and the stage-gate analysis for books

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Thanks for tuning into this week’s episode of the School for Good Living Podcast, with your host, Brilliant Miller. If you enjoyed this episode, please head over to Apple Podcasts to subscribe and leave us a rating and review.

Don’t forget to visit our website, like us on Facebook, and follow us on Twitter, Instagram, and LinkedIn. And be sure to share your favorite episodes with your friends and colleagues on social media to inspire others to improve their lives and reach their full potential.

The Case for Keto: Rethinking Obesity & Weight Loss with Gary Taubes

Gary Taubes is the author of five books, including The Case for Keto: Rethinking Weight Control and the Science and Practice of Low-Carb/High-Fat Eating and The Case Against Sugar. He is the co-founder of the Nutrition Science Initiative, a non-profit dedicated to improving the quality of nutrition research. As an unconventional thinker and investigative & science journalist, Gary questions established thought and prevailing wisdom on obesity, nutrition, and how scientists do their work. Gary has been awarded numerous recognitions for his journalism, including the Robert Wood Johnson Foundation Investigator Award in Health Policy Research, among many others.

Gary joins me to explore the history of obesity research and the dangers of dogmatic thinking in the scientific community. He describes the physiology of obesity, including the roles of hormones and enzymes in the body’s ability to accumulate and store fat. He explains how carbohydrates can lead to obesity and how a low-carb, high-fat diet can address it. He also delves into the moral implications in the view that obesity is the result of energy imbalance and describes the interplay of assumptions and terminologies in science and writing.

“A ketogenic diet minimizes insulin, reducing the fat stored in your tissue and burns them as fuel.” – Gary Taubes

This week on The School for Good Living Podcast:

  • The fundamental laws of obesity research
  • How the view that energy imbalance causes obesity leads to fat-shaming
  • Obesity as a fat-trapping disorder and the physiology of fat accumulation
  • The role of insulin and its secretion in obesity and diabetes
  • Using ketogenic and low-carb, high-fat diets in response to obesity
  • The history of obesity research and how dogmatic belief systems perpetuate themselves
  • Why Gary devoted his life to his work as an investigative journalist and how he transitioned to journalism from physics
  • What pathological science means and the dangers of groupthink
  • The importance of accuracy of terminologies in science and writing and how assumptions get embedded in terminology
  • Adopting the ketogenic approach in vegan, vegetarian, and other plant-based diets
  • The appearance of Western diseases in people who transition from their traditional eating habits to the Western diet
  • The presence of obesity in impoverished populations
  • Why Gary writes in the morning and what his writing process looks like
  • The value of writing with a specific reader in mind and Gary’s advice for people who want to be writers

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Thanks for tuning into this week’s episode of the School for Good Living Podcast, with your host, Brilliant Miller. If you enjoyed this episode, please head over to Apple Podcasts to subscribe and leave us a rating and review.

Don’t forget to visit our website, like us on Facebook, and follow us on Twitter, Instagram, and LinkedIn. And be sure to share your favorite episodes with your friends and colleagues on social media to inspire others to improve their lives and reach their full potential.

Into the Planet: Lessons from 30 Years of Cave Diving with Jill Heinerth

Jill Heinerth is a cave diver, underwater explorer, filmmaker, author of the memoir, Into the Planet: My Life as a Cave Diver, and producer of the documentary, We Are Water. She is the first Explorer in Residence for the Royal Canadian Geographical Society, and for over 30 years, she has worked in film, photography, and exploration. As an explorer, Jill documents deep ocean environments and other places where humans have never been, making fascinating contributions to climate change and geology. Jill is a recipient of the Sir Christopher Ondaatje Medal for Exploration, granted by the RCGS for her lifetime achievement.

Jill joins me today to explore the role of cave divers as the hands and eyes of scientists. She shares some of the biggest fears she faced in her life and explains how fear can be transformative experiences. She illustrates the experience of cave diving and how she prepares for a diving mission. She underscores the importance of water and describes how we’re already fighting wars over water supply, and what we can contribute as individuals in response to climate change. She also shares her writing process, reveals the most challenging part about having her book written, and explains why it’s essential that we run towards, not away from, fear.

“Fear is genuine, no matter the source or expression. Whether it’s a dark cave we’re swimming or of our own making, there are strategies to employ to deal with that fear.” – Jill Heinerth

This week on The School for Good Living Podcast:

  • How Jill’s relationship with water began and how she transitioned from her career in advertising to become a cave diving explorer
  • What sump diving is and why it’s the most dangerous form of diving
  • What it’s like to cave dive, why it’s not for amateurs, and exploring “The Pit” in Mexico
  • Photographing the cover of Into the Planet and surviving a near-death experience while diving in The Pit
  • What discovery learning means and how failures can become gifts
  • How a terrifying night became a transformative experience for Jill and why experience is the best teacher
  • How Jill prepares for an exploration mission and why she chooses people who have fear to become part of her team
  • Jill’s contributions to science as a cave diving explorer
  • Climate refugees in the US and why we’ll start fighting wars for water
  • The differences a person could make for climate change
  • Shooting Under Thin Ice and consulting for James Cameron
  • The most challenging part of writing, publishing, and marketing Into the Planet
  • What it’s like to write vulnerable and emotional experiences into a book
  • The power of running towards fear

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Thanks for tuning into this week’s episode of the School for Good Living Podcast, with your host, Brilliant Miller. If you enjoyed this episode, please head over to Apple Podcasts to subscribe and leave us a rating and review.

Don’t forget to visit our website, like us on Facebook, and follow us on Twitter, Instagram, and LinkedIn. And be sure to share your favorite episodes with your friends and colleagues on social media to inspire others to improve their lives and reach their full potential.

Unsettling Truths with Mark Charles

Mark Charles, the author of Unsettling Truths: The Ongoing, Dehumanizing Legacy of the Doctrine of Discovery, is a dual citizen of the United States and the Navajo Nation running as an Independent candidate for the U.S. presidency. Mark is a thought-provoking writer and public speaker whose mission is to create a country where the words “We the People” means “all the people.” Together with his family and supporters, Mark advocates for a path of common memory and healing for the nation through a Truth + Conciliation Commission.

Mark joins me today to share his experience living in the Navajo Nation and what he realized about the marginalized and disenfranchised. He explores how the enduring social issues of today are institutionalized and deeply rooted in history. He explains what the Doctrine of Discovery is and how it perpetuates white supremacy. He also reveals how trauma and the lack of knowledge on American history hinders racial dialogue and emphasizes the importance of agreeing as a nation on the meaning of life.

“The way we live and who we are has to reflect our value for life. We have to agree that ‘we the people’ means ‘all the people.’” – Mark Charles

This week on The School for Good Living Podcast:

  • Mark’s background, ancestry, and what life is about for him
  • What it means to ‘walk in duty’ for the Navajo people
  • The practice of walking and praying with the sun and its benefits
  • How Mark maintains his connection with Creation and the world despite living in urban cities
  • Growing up disconnected from his ancestry and the reason Mark decided to move from Denver, CO to live in the Navajo Nation
  • The need to create a common memory and to look at issues from an intersectional perspective
  • How ‘We the People’ are the most misunderstood words in American history
  • What the ‘Doctrine of Discovery’ is, its institutionalization, and how it perpetuates social issues and racial injustice
  • The different levels of trauma and how they make it difficult to have conversations about social issues
  • Perpetrator-induced trauma and why people disrupt the racial dialogue
  • Exposing an “apology” buried in the 2010 Defense Appropriations Act
  • Mark’s First 100 Day Plans and his proposed amendments to the U.S. Constitution
  • The importance of writing a collective value for life in the Constitution

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Thanks for tuning into this week’s episode of the School for Good Living Podcast, with your host, Bryan Miller. If you enjoyed this episode, please head over to Apple Podcasts to subscribe and leave us a rating and review.

Don’t forget to visit our website, like us on Facebook, and follow us on Twitter, Instagram, and LinkedIn. And be sure to share your favorite episodes with your friends and colleagues on social media to inspire others to improve their lives and reach their full potential.

Brick by Brick with Adam Ward

Adam Ward is a visual artist whose forthcoming book, Brick x Brick, will be available in 2021. As an artist and master builder, Adam works with LEGO pieces as his medium. He is the creator and host of Brick x Brick, a YouTube video series for which he was dubbed the “Bob Ross of LEGO” and where teaches his audience how to unleash their creativity through building with LEGOs. Through his studio, Peace + Bricks, Adam has worked with and created major LEGO builds and installations for organizations such as Zappos, Tumblr, and many others.

Adam joins me today to share how his love of LEGO began, why he set it aside during his teenage years before picking it back up, and how he started a business around his passion for LEGOs. He shares the lessons he learned about earning money, residual income, and sharing your creativity with the world. He highlights the importance of taking action when it comes to starting a business and illustrates the path he is treading in writing his book. He also explores the intersection between creativity and commerce and reiterates his belief in how everybody can earn money by doing what they love.

“Every single person out there can make a living out of doing something they love. It takes a lot of effort and skill but it’s possible for everybody.” – Adam Ward

This week on The School for Good Living Podcast:

  • Why Adam believes life is about creativity and connection
  • Adam’s background and why he studied psychology instead of the arts in college
  • Building a food truck business with friends and the most important lesson Adam learned from the experience
  • Receiving commissions for LEGO builds and the most challenging part about working with clients as a LEGO artist
  • Getting gigs on Craigslist to supplement income as an artist and what working in events production taught Adam about building with LEGOs
  • Why Adam wrote his book, Brick x Brick
  • Finding his passion for LEGO for the first time as a child and why space sets are Adam’s favorite
  • How the unknown makes more room for creativity
  • Rekindling his passion for LEGOs, blending art and commerce, and how Adam started his LEGO business through a Kickstarter campaign
  • Making a living out of something we are passionate about
  • How Adam organizes plans, and structures his time as an artist
  • Adam’s path in publishing and how he conceptualized, structured, and wrote his book
  • Knowing your audience and how constraints can aid creativity
  • Writing evergreen books and Adam’s strategies in promoting his book

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Thanks for tuning into this week’s episode of the School for Good Living Podcast, with your host, Bryan Miller. If you enjoyed this episode, please head over to Apple Podcasts to subscribe and leave us a rating and review.

Don’t forget to visit our website, like us on Facebook, and follow us on Twitter, Instagram, and LinkedIn. And be sure to share your favorite episodes with your friends and colleagues on social media to inspire others to improve their lives and reach their full potential.

Only 10s with Mark Silverman

Mark Silverman is a speaker, leadership coach, and the Amazon #1 best selling author of Only 10s: Using Distraction to Get the Right Things Done and the upcoming book, Mastering Midlife: How to Thrive When the World Asks the Most of You. He is also the host of the Mastering Midlife podcast,  where he speaks with high-performance leaders of all walks of life and discuss their secrets for mastering the stress, burnout, and hardships they have faced throughout their life and career.Prior to becoming the resiliency expert that he is today, Mark built a successful 15-year career at fast-moving, fast-growing companies in the tech world where he generated over 90 million dollars in sales and garnered numerous awards.

Mark joins me today to share his journey from using drugs at the age of 13 and being homeless to getting sober and building a successful career. He defines what Only 10 means and discusses what inspired him to write his book. He shares his morning routine and describes how meditating consistently over the years has benefitted him. He shares his writing process, how accountability partners help him get things done, and his advice for creatives and artists. He also explores how he was able to figure out who he is, his soul’s purpose, and what he wants to achieve in the world.

” That’s where midlife comes in: it’s unsustainable to be successful from fear. Success needs to come from something authentic and organic.” – Mark J. Silverman

This week on The School for Good Living Podcast:

  • Why life is about what you make of it and how Mark found his life purpose
  • Discovering Mark’s calling to coach and connect with people
  • Mark’s morning routine and how setting routines is an experimentation
  • Why Mark wrote his book, Only 10s, and the power of having deadlines
  • How being motivated by fear brings the midlife crisis into our lives
  • The three biggest decisions Mark made and what inspired him to run a marathon
  • What Mark means by Only 10, how we can evaluate if something in our life is a 10, and why Mark is the “anti-list” guy
  • Letting go of things that no longer serve us
  • How Mark chooses to be honest with himself over being disciplined
  • The impact of consistently meditating and maintaining morning pages
  • The negative effects of the hustle and grind culture and of people trying to be in the top 1%
  • Mark’s advice for creatives who want to start, continue, or complete their projects
  • The benefits of having accountability partners and the best way to work with them
  • How to promote your book and rank it on Amazon

Resources Mentioned:

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Thanks for tuning into this week’s episode of the School for Good Living Podcast, with your host, Bryan Miller. If you enjoyed this episode, please head over to Apple Podcasts to subscribe and leave us a rating and review.

Don’t forget to visit our website, like us on Facebook, and follow us on Twitter, Instagram, and LinkedIn. And be sure to share your favorite episodes with your friends and colleagues on social media to inspire others to improve their lives and reach their full potential.

Embracing Anxiety with Karla McLaren

Karla McLaren is a social science researcher and award-winning author of Embracing Anxiety: How to Access the Genius of This Vital Emotion and The Language of Emotions: What Your Feelings Are Trying to Tell You. Karla is a pioneer in the study of empathy whose trailblazing approaches and unifying theory of emotions – including the Dynamic Emotional Integration and Six Essential Aspects of Empathy – open new pathways to self-awareness, communication, and empathy.  In addition to her research on empathy, Karla is also the CEO and Founder of Emotion Dynamics and developer of the Empathy Academy online learning community.

Karla joins me today to discuss the genius that comes with emotions, the lessons they try to teach us, and how to work with them. She explores how we can embrace anxiety and illustrates how we can treat it as our friend instead of a problem. She discusses the 17 emotions and the four families they belong to and explains how the belief that there are positive and negative emotions impact our emotional skills. She also shares mindfulness practices to work with emotions, such as conscious complaining and resourcing, and describes society’s tendency to “veilance” emotions.

“Anxiety is the emotion that helps you complete your tasks and get things done. It has a lot of energy and a lot of work to do.” – Karla McLaren

This week on The School for Good Living Podcast:

  • Emotions as skills for survival
  • Karla’s beginnings in emotion research and how childhood abuse can turn-up empathy
  • What emotions are, why we have them, and their role in humanity’s survival
  • Why the idea that there are only four emotions hampers people’s emotional skills
  • The anger family of emotions and how it helps a person to work with boundaries
  • Emotions related to the sadness family and what it means to have suicidal urges
  • What the emotions of the fear family teach us about intuition and instinct
  • What it means to “unveilance” emotions
  • The definition of fundamental attribution error and how to channel emotions
  • Accessing and working the intelligence and genius behind emotions
  • How anxiety works with other emotions and why they feel so negative
  • The difference between task-oriented and deadline oriented-people
  • The backlash effect of positive affirmations on people with lower self-esteem
  • The art of conscious complaining and resourcing
  • Karla’s writing process, routines, habits, and the biggest influences on her writing

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Thanks for tuning into this week’s episode of the School for Good Living Podcast, with your host, Bryan Miller. If you enjoyed this episode, please head over to Apple Podcasts to subscribe and leave us a rating and review.

Don’t forget to visit our website, like us on Facebook, and follow us on Twitter, Instagram, and LinkedIn. And be sure to share your favorite episodes with your friends and colleagues on social media to inspire others to improve their lives and reach their full potential.

Touching the Jaguar with John Perkins

John Perkins is a speaker, activist, and author of Touching the Jaguar: Transforming Fear Into Action to Change Your Life and the World and Confessions of an Economic Hitman. In addition to having worked as Chief Economist who advised the IMF, World Bank, and the United Nations, John worked with many shamans from six different continents, studying with them as their apprentice. John draws from this diverse experience in economics and shamanistic work to build the foundations of his writing. He is also the Founder and Board Member of Dream Change and Co-Founder of Pachamama Alliance, two non-profit organizations dedicated to creating a better world for the next generation.

John joins me today to share the wisdom and the lessons he learned from his journey in shamanism and his work in economics. He defines what the death economy is and differentiates it from the life economy and explains how we can help the world move toward the latter. He shares his experience as a shaman’s apprentice and illustrates how shamans are similar to psychotherapists. He also explains how our perception creates the world around us and demonstrates how we can confront the fears that hinder us from becoming the people we want to be.

“The jaguar represents fear. If you run away, it hounds you. But if you touch it, you can take its energy, courage, and wisdom.”  – John Perkins

This week on The School for Good Living Podcast:

  • John’s background in economics and his experience as a shaman’s apprentice
  • How Touching the Jaguar bridges John’s work in economics and shamanism
  • What the death economy is and how it contrasts to the life economy
  • How perception molds our reality as human beings
  • What John learned in his journey in shamanism and being a shaman’s apprentice
  • Why GDP is a lousy measure of a nation’s wealth and prosperity
  • Humanity’s indigenous roots and why we lost our connection to nature
  • How shamans are similar to the psychotherapists of western culture
  • What ayahuasca is and how people tend to abuse it
  • John’s advice to people who want to meaningfully contribute to the planet
  • What we can learn from William Shakespeare’s Macbeth
  • The challenges and difficulties John finds in writing and what he learned from working with editors
  • How 39 publishers declined Confession of an Economic Hitman and how John persisted through the rejections
  • John’s writing process and his words of encouragement for people who are pursuing, or want to pursue, their creative projects

Resources Mentioned:

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Thanks for tuning into this week’s episode of the School for Good Living Podcast, with your host, Bryan Miller. If you enjoyed this episode, please head over to Apple Podcasts to subscribe and leave us a rating and review.

Don’t forget to visit our website, like us on Facebook, and follow us on Twitter, Instagram, and LinkedIn. And be sure to share your favorite episodes with your friends and colleagues on social media to inspire others to improve their lives and reach their full potential.

Happier with Tal Ben-Shahar

Tal Ben-Shahar is the best-selling author of Happier: Learn the Secrets to Daily Joy and Lasting Fulfillment, Being Happy: You Don’t Have to Be Perfect to Lead a Richer, Happier Life, and other books which have been translated to 25 languages. He is also the Co-founder and Chief Learning Officer of the Happiness Studies Academy. Tal is a leading expert in happiness studies who taught two of the most popular classes in Harvard University’s history: Positive Psychology and The Psychology of Leadership. As a speaker, lecturer, and consultant, Tal delivers lectures worldwide to people of all walks of life, from the executives of multi-national corporations to vulnerable populations.

Tal joins me today to discuss the lessons he learned about happiness and how we can be happier. He shares his experiences as a squash player and illustrates how winning the Israeli National Championship led him to pursue happiness studies. He describes how we can grow and learn from traumatic experiences and explains why anxiety and depression continue to rise in today’s society. He also shares his “hamburger model” of happiness and reveals the five elements that constitute true and sustainable happiness.

” Happiness is not binary; it resides in a continuum. It’s not about reaching a finite point but a lifelong journey.” – Tal Ben-Shahar

This week on The School for Good Living Podcast:

  • The importance of playing squash in Tal’s life and how it helped him develop his philosophy
  • How Tal learned the importance of hard work, failure, and teamwork from playing squash
  • How winning his first Israeli National Championships led Tal to find lasting happiness
  • What ‘learned helplessness’ is and why anxiety, depression, and suicide are on the rise
  • The arrival fallacy and why successful people are not necessarily the happiest
  • Tal’s ‘hamburger model’ and why happiness is not binary
  • The five elements of happiness and how to cultivate them
  • The two levels of suffering and how embracing unhappiness can lead to true happiness
  • How to stop procrastinating and using the ABCs of psychology to create lasting and sustainable behavioral change
  • Cultivating writing habits and why good writers are good readers
  • Tal’s process in finding, using, and organizing quotations and research for his books
  • Tal’s advice on marketing and selling books

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Thanks for tuning into this week’s episode of the School for Good Living Podcast, with your host, Bryan Miller. If you enjoyed this episode, please head over to Apple Podcasts to subscribe and leave us a rating and review.

Don’t forget to visit our website, like us on Facebook, and follow us on Twitter, Instagram, and LinkedIn. And be sure to share your favorite episodes with your friends and colleagues on social media to inspire others to improve their lives and reach their full potential.

Imagine It Forward with Beth Comstock

Beth Comstock is the author of Imagine It Forward: Courage, Creativity, and the Power of Change. Beth served as NBC Universal’s President for Integrated Media as well as the General Electric Company’s Vice-Chair and Chief Marketing Officer, where she led efforts to promote growth and innovation. In her book, Imagine it Forward, Beth draws lessons from her 30-year career as a change-maker and offers her wisdom on cultivating courage, resilience, and creativity to spark innovation.

Beth joins me today to share her insights and wisdom on fostering creativity, innovation, and connection in an organization. She explains why she wrote her book and illustrate the process and challenges she experienced while writing it. She defines what social courage means and describes how she cultivated it. She explains what an agitated inquiry is and how you can use conflict and opposing perspectives to nurture innovation. She also discusses how fear prevents people from writing a book and shares her advice on promoting your work.

“People want to take different paths. To innovate, use that tension to get better ideas and a better view of the future.” – Beth Comstock

This week on The School for Good Living Podcast:

  • The inspiration behind her book, Imagine it Forward, and the challenges she encountered in writing it
  • Why Beth turned down Steve Jobs twice
  • The impact of drafting press releases as if they had already been announced
  • What social courage is and the micro-challenges Beth made to cultivate it
  • The risks Beth took in her career and why she invited herself to meetings she wasn’t part of
  • The meaning of agitated inquiry and how conflict can be leveraged to spark innovation
  • How Beth has always had coaches and the qualities of an effective coach
  • The importance of giving ourselves permission
  • What stops people from starting their book and the importance of knowing why you want to write a book
  • Beth’s writing rituals and how she planned the structure of her book
  • Beth’s advice on book promotions and why she recommends reading your book out loud before getting it published

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Thanks for tuning into this week’s episode of the School for Good Living Podcast, with your host, Bryan Miller. If you enjoyed this episode, please head over to Apple Podcasts to subscribe and leave us a rating and review.

Don’t forget to visit our website, like us on Facebook, and follow us on Twitter, Instagram, and LinkedIn. And be sure to share your favorite episodes with your friends and colleagues on social media to inspire others to improve their lives and reach their full potential.